Overview
Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.
We’re looking for Smart Meter Engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes, so you’ll need to be as comfortable talking to customers and getting to know them as you are about the installation itself.
You’ll be fitting meters, showing customers how their meter and in-home display work, how it can help them save energy, and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, you’ll have the support and resources to deliver top-class service. You’ll be backed by Octopus Energy’s technology power and will see processes evolve to spend less time on admin and more time delivering excellent service to customers.
Responsibilities
- Install smart meters and meters’ in-home display equipment.
- Demonstrate how the meter and in-home display work and how they help customers save energy.
- Answer customer questions about the installation and related energy services.
Qualifications
- Previous experience installing smart meters.
- A customer-first mindset and a can-do attitude.
- Valid MOCoPA certification held within the last 2 years (evidence required).
- Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent).
- Full UK driving licence with no more than 6 points.
What we offer
- £36,500 starting salary
- £2,500 annual performance bonus and fit bonuses
- £25 per week lunch allowance
- Company vehicle, fuel and tools
- 450 share options in Octopus Energy Group
- Referral programme
- Company pension
- Enhanced maternity and paternity leave
- Health & wellbeing programme
- For every asset installed beyond your sixth, you’ll earn an additional £15
Call Out and Overtime
- You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.
Saturday working
- £50 for attending
- £70 for a dual fuel installation
- £35 for a single fuel installation
- Technical aborts are paid at half rate
Next steps
- We’ll reach out to organise a phone call if you pass eligibility questions; this is a chance to discuss the role and requirements.
- If progressed, you’ll be invited to a virtual interview with field team members and may also be asked to complete a practical trade test.
- We’ll arrange a practical trade test that may require travel to meet the team.
Our recruitment process usually takes up to 4 weeks. If you have questions, you can contact talent@octoenergy.com.
If this sounds like you, we’d love to hear from you.
Are you ready for a career with us? We aim to provide the tools and environment you need to unleash your potential. If you require specific accommodations or have preferences, let us know and we’ll try to accommodate during the interview process.
Studies have shown that some groups are less likely to apply unless they meet all requirements. We encourage you to apply if you’re interested. We are an equal opportunity employer and do not discriminate on any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Where necessary, we sometimes use AI tools to help with parts of our hiring process, such as reviewing applications or assessing responses. The final hiring decision is made by a real person in our Talent team. For more on how we use your data, contact talent@octoenergy.com.
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