Senior Customer Experience Leader – Flexible Hours & Impact

Company: Macmillan Cancer Support
Apply for the Senior Customer Experience Leader – Flexible Hours & Impact
Location: City of Westminster
Job Description:

Macmillan Cancer Support in Westminster seeks a dedicated leader for customer experience. Reporting to the Head of Customer Experience, you’ll enhance supporter journeys and oversee experience planning and measurement.

With a focus on continuous improvement, your role includes developing strategies based on audience insights and leading a team that embodies our values of heart, strength, and ambition.

Flexible working, holiday schemes, and various benefits are offered as part of our commitment to employee well-being.

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Posted: June 2nd, 2026