Senior Enterprise CSM: Growth & Retention Leader

Company: Zendesk
Apply for the Senior Enterprise CSM: Growth & Retention Leader
Location: London
Job Description:

Zendesk is seeking a Customer Success Manager based in Greater London to enhance client relations and drive product adoption. The ideal candidate will have over 12 years of experience in customer-facing roles, focusing on high-value Enterprise customers. This role emphasizes collaboration with cross-functional teams to ensure customer success and retention. Regular engagement and analytical skills are crucial for identifying expansion opportunities.

Work is hybrid, requiring attendance at the office twice a week, allowing for both collaboration and flexibility.

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Posted: June 3rd, 2026