Customer Solutions Design Practitioner
Clearance: NPPV3 requiredDuration: 6 Months +Location: Exeter-Hybrid 3-5 Days On Site
Why this job matters
You’ll help design the technology solutions our global customers rely on—from critical national services to major enterprise networks. Working within the clients Technical & Service Design team, you’ll contribute to secure, high-performance solutions that support digital transformation worldwide. Your work will directly impact customers in 180+ countries while you grow your technical capability in a highly collaborative, innovative environment.
What you’ll be doing
- Designing technology components that meet time, cost and quality requirements.
- Working on T&T designs with occasional support for WNB/C2M or in-life solutions.
- Collaborating with solution designers and technical specialists to deliver integrated solutions.
- Managing technical and commercial risks and communicating clearly with senior stakeholders.
- Identifying cross-sell, up-sell and continuous improvement opportunities.
- Presenting technical solutions, explaining design decisions and business benefits.
- Supporting innovation and contributing to knowledge-sharing within design squads.
- Leading medium-scale engagements and mentoring less experienced team members.
What we’d like to see from your CV
- Proven experience in technical design or solution delivery.
- Strong working knowledge across multiple relevant technologies or products.
- Experience delivering component-level designs and working within governance standards.
- Ability to manage risks, resolve issues independently and communicate with senior stakeholders.
- Commercial awareness, including lifecycle cost considerations.
- Understanding of SLAs, customer business contexts and the impact of technical decisions.
- Basic industry qualifications or equivalent experience, with motivation to grow technical depth.
Technical Skills
- Routing and switching
- Cisco platforms: ISR, C9200, C9300, C9500, ASR1001, Nexus 7k, Nexus 9k
- General
- Cisco Nexus, Cisco NX-OS
- VLAN, VXLAN, VRF
- OSPF and BGP
- F5 technologies
- IPConnect
- Datacentre architecture and design
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