Employer Sheffield Children’s NHS Foundation Trust Employer type NHS Site Sheffield Children’s NHS Foundation Trust Town Sheffield Salary £25,760 – £27,476 per annum pro rata Salary period Yearly Closing Today at 23:59
Gastroenterology Nursing Support Administrator
NHS AfC: Band 3
Job overview
Permanent | Full-time
We are looking for a dedicated and compassionate Administrator to join our dynamic Gastroenterology team. You will help support the delivery of outstanding care for children, young people and their families across outpatient and inpatient settings.
What you’ll bring:
You will be an experienced and organised administrator with excellent communication and interpersonal skills. You’ll be comfortable dealing with sensitive situations in a calm and caring manner and have the initiative to manage your workload. Essential qualifications and experience include:
RSA Stage II typing/word processing or equivalent experience
GCSE English Language (Grade C or above) or equivalent
Previous administration and secretarial experience
IT and data entry skills
Main duties of the job
Reporting into the Office Manager, your responsibilities will include:
Provide comprehensive administrative support to the Gastroenterology and Nutrition nursing team
Coordinate daily activities with nurses to ensure smooth service delivery
Book, update, and amend Medical Day Care appointments
Liaise sensitively with patients and families, including those who may be distressed
Maintain accurate and up-to-date patient records
Manage the administration of homecare prescriptions for gastroenterology patients
Join us and be part of a team committed to providing high-quality, family-centred care.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*** This role has been assigned the occupation code 4159 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit – UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at (emailprotected) . Together, we’re building a workplace where everyone belongs.
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Person specification
Qualifications and Training
- RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
- GCSE or equivalent in English language (grade C or above)
- RSA Stage III typing/word processing
Experience
- Previous administration and secretarial experience
- Previous experience of dealing with the General Public
- Previous experience in a healthcare setting
Knowledge and Skills
- Ability to use spread sheet and data base software
- Ability to work on own initiative and as part of a team
- Ability to use Microsoft Word, Access and Excel.
Personal Attributes
- Pleasant, tactful and understanding manner
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Rhona Hubbard Job title Gastro and Hepatology Clinical Nurse Specialist Email address (emailprotected) Telephone number 0114 2717162
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