IT Project Manager Enterprise Digitisation

IT Project Manager

Remote (option for occasional office presence)

Head of IT Operations

Our client, a UK based document management consulting company, has established an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross‑functional teams to deliver on time, on budget and to a high standard of quality.

The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast‑paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle.

Roles and Responsibilities

• Plan and deliver IT projects end‑to‑end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover.
• Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget.
• Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate.
• Act as the primary point of contact for project stakeholders, managing expectations, communicating changes and providing regular status reports to senior management and business sponsors.
• Maintain accurate and up‑to‑date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records.
• Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics).
• Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner.
• Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams.
• Lead post‑project reviews and lessons‑learned sessions, championing continuous improvement and the adoption of best‑practice tools and standards for project management across the organisation.
• Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management.
• Undertake occasional travel between locations as required.

Qualifications or Equivalent experience required

• Minimum 5 years’ experience in IT project management, with a proven track record of leading cross‑functional teams and delivering complex technical initiatives.
• At least one recognised project management certification (e.g. PRINCE2, PMP).
• Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies.
• Demonstrable experience of delivering projects within a formal change management framework.
• Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements.
• Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines.
• Commitment to continuous professional development and staying current with project management best practice.
• Eligibility to pass background checks and obtain the necessary security clearance.

Desirable

• Scrum Master or other Agile‑related certification.
• IT foundation‑level certification (e.g. Cloud Fundamentals).
• Experience in business analytics and business impact analysis.
• Experience with process design frameworks (e.g. BPMN).
• Familiarity with enterprise architecture frameworks.
• Knowledge of infrastructure and application security.

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