Company: Essex County Counci
Location: Chelmsford
Job Description:
Essex County Council is seeking a Customer Operational Intelligence Lead for a full-time, fixed-term role based in Chelmsford. The position involves developing customer service insights and ensuring data-driven decision-making.
The successful candidate will work with Analysts to produce business intelligence reports and maintain strong relationships across departments. Key qualifications include proficiency in Excel and Power BI, with a focus on customer service and operational excellence.
Benefits include flexible working arrangements to support employee needs.
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Posted: June 1st, 2026