Supported Living Manager

Edgware, United Kingdom | Posted on 05/29/2026

We are seeking an experienced and motivated Supported Living Manager to lead a dedicated team within a specialist supported living service in the HA8 area. This role is focused on delivering high-quality, person‑centred support to adults with learning disabilities and mental health needs, promoting independence, choice, and positive outcomes.

The successful candidate will have a proven track record of managing supported living services, driving compliance, developing teams, and maintaining excellent standards of care.

Key Responsibilities

Leadership & Team Development

• Lead, motivate, and develop a team of support staff, creating a positive and high‑performing culture.
• Provide coaching, supervision, and performance management to ensure exceptional service delivery.
• Promote company values and best practice across the service.

Quality & Compliance

• Ensure the service remains fully compliant with CQC regulations and contractual requirements.
• Conduct regular audits and implement action plans to drive continuous improvement.
• Maintain robust safeguarding, health & safety, and risk management processes.

Person‑Centred Support

• Oversee the delivery of personalised support plans that promote independence, wellbeing, and community engagement.
• Ensure individuals are supported to achieve their goals and live fulfilling lives.

Stakeholder Management

• Build and maintain strong relationships with families, local authorities, healthcare professionals, and other key stakeholders.
• Act as the main point of contact for external partners and regulatory bodies.

Operational Management

• Manage staffing levels, rotas, budgets, and occupancy across the service.
• Ensure resources are utilised effectively while maintaining excellent standards of support.

Qualifications

• NVQ Level 5 in Health & Social Care (or equivalent) – Essential
• Minimum 3 years’ experience as a Service Manager within a Supported Living setting – Essential
• Strong knowledge of CQC regulations, safeguarding, and supported living best practice.
• Proven experience leading and developing teams.
• Experience managing budgets, audits, and service performance.
• Excellent communication, organisational, and stakeholder management skills.
• Full UK driving licence preferred.

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