Assistant Manager – Pub & Hotel
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Salary of £27,000 – £30,000 + performance bonusCareer progression opportunitiesOngoing training and developmentStaff discounts and perksA supportive, energetic working environment
A vibrant, community-led pub hotel in West London, combining the warmth of a local with the standards of a high-performing hospitality business. With a busy bar, quality food offer, and a well-run rooms operation, we pride ourselves on delivering exceptional guest experiences in a lively, fast-paced environment.
The Role
We’re looking for a confident and hands-on Assistant Manager to support the day-to-day running of the pub and hotel. This is a dynamic role ideal for someone who thrives under pressure, leads from the front, and understands both wet-led pub operations and rooms/hotel management .You will play a key role in leading the team, driving performance, and building strong ties within the local community.
Key Responsibilities
Operations
Support the General Manager in delivering smooth day-to-day operationsLead shifts across bar, restaurant, and roomsEnsure high standards of service, cleanliness, and complianceManage stock, cellar standards, and cost controlsHandle guest feedback, complaints, and resolutions professionally
Rooms & Accommodation
Oversee bookings, occupancy, and front desk operationsEnsure rooms are maintained to high standards and guest-readyWork closely with housekeeping to drive consistencyMonitor performance and support revenue optimisation
Team Leadership
Train, motivate, and develop team membersLead by example in a fast-paced environmentSupport recruitment and onboardingBuild a positive, high-performing team culture
Community Engagement xwzovoh
Develop strong relationships with local residents and businessesSupport events, promotions, and community initiativesBe a visible and welcoming presence within the pub
About You
Experience as a Supervisor or Assistant Manager in a busy pub, bar, or hotelStrong rooms experience (pub with rooms, hotel, or B&B)Thrives in fast-paced, high-volume environmentsA natural leader with excellent communication skillsPassionate about hospitality and guest experienceOrganised, proactive, and hands-onCommercially aware with a problem-solving mindsetINDFOH…