Interim Change Manager – Multi-Site Contact Center

Company: JSS
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Job Description:

JSS is seeking an experienced Interim Change Manager to lead a critical transformation programme across multiple customer service operations in the UK. This role involves significant responsibility in improving operational performance and customer experience while engaging with senior stakeholders.

The ideal candidate will have a strong background in change management methodologies, experience in multi-site environments, and excellent skills in stakeholder engagement. The position requires travel across UK sites.

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Posted: June 1st, 2026