Overview
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
About PVH: With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool.”
The Role
ASSISTANT STORE MANAGER, TOMMY HILFIGER MENSWEAR – BICESTER VILLAGE. The Assistant Manager plays a key role in achieving store standards, leading by example, and inspiring their team to deliver exceptional customer service and brand integrity in a premium retail environment.
Responsibilities Include
- Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
- Identify opportunities to grow the business and improve performance through collaboration with others.
- Maintain corporate visual merchandising directives and standards for the sales floor and back room.
- Work with the visual merchandising team to ensure clear communication and understanding between VM and store teams.
- Partner with the store management team to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality relationships with internal and external customers and build a repeat customer base by delivering unparalleled service.
- Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
- Communicate sales drivers and priorities to the Store Manager and develop strategies to maximize business; provide weekly visual presentation action plans.
- Analyze store-level reports and create action plans to improve results.
- Assist with manpower planning, recruitment, interviewing and hiring processes; recruit personnel with diverse perspectives and backgrounds.
- Work with the Store Manager to develop bench strength for key positions, including potential successors.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate store and individual sales goals, performance expectations, and provide guidance to improve results.
- Provide a great customer journey and achieve exemplary mystery shop results.
About You
- You connect to consumers and have a track record in supervisory or specialist roles within a premium or luxury brand.
- You have people management experience and resolve conflicts constructively.
- You are an effective communicator who fosters belonging.
- You collaborate to win and recognize the contributions of others.
- You are courageous in giving feedback that promotes positive behavioral change.
- You adapt quickly and work with pace.
- You are energetic and inspire trust with a strong presence on the shop floor.
- You approach issues with a can-do attitude and make in-store solutions.
What We Offer
At PVH, we understand that the success of our organization is connected to our associates who contribute their time and talents. We offer a competitive and comprehensive benefits program designed to support our associates – at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH: We are brand builders focused on Calvin Klein and TOMMY HILFIGER, driving fashion forward for good as one team with one vision and one plan. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants on the basis of their capabilities and qualifications without regard to protected characteristics.
#J-18808-Ljbffr…