SERP Engineer

Role – Paint & Body SERP engineer (Contract)

Location – London (Some hybrid working)

Paint and Body Specialis

• tAssist in the creation of the Body Repair Operating Standards
• .Identify and appoint an Aftersales approved paint refinishing material supplier
• .Assist other departments such as Special Vehicle Operations (SVO) on their Body in White (BIW) repair strategy for modified vehicles
• .Identify and approve tooling for

1. :Spot and seam weldin
2. gStructural repair
3. sSmart repair
4. sRivetin

• gCompliant Products. Identify products used in manufacturing and equivalents for Aftersales
• .Developing the approved repairer network. Appoint and audit repairers
• .Identify and appoint a damage assessment estimating platform provider
• .Assist in the requirements and development of body repair training courses
• .Liaise with Insurance Companies on vehicle repairability and insurance group ratings
• .Provide information where required for vehicle crash testing (Thatcham, MIRA, TUV, Euro NCAP

)SER

• PRepresenting the Aftersales team to develop Body in White (BIW) service assembly breakdown and availability for current and future model lines
• .Ensuring ongoing development of BIW service assemblies, outer panel service cut strategies for current and future model lines
• .Developing Joining methodology used in manufacturing and transferability to Aftersales including and meeting all testing requirements
• .Develop warranty paint refinishing scope for full and partial panels on current and future models
• .Identify where the manufacturing framing process could be modified to assist Aftersales in repairing vehicles with minimal component removal
• .Identify Chassis component replacement on current and future models and discuss the feasibility with Engineering
• .Review created body repair procedures before final engineering sign off
• .Develop a terminology database (E.g., SAE standards)

.Experience require

• dSignificant (8-10 years) experience as a SERP engineer is required. It is preferable for the right candidate to have experience or knowledge of modern Mechanical, Electrical and B&P repair process’
• sQualification or significant experience with CAD tools is essentia
• lProven vehicle diagnosis and repair knowledge, knowledge of vehicle systems, workshop practices and an understanding of the latest vehicle technologies is essentia
• lIT literacy and the ability to present to all levels of the business using multiple IT tool
• sVery strong drive for continuous improvement – a Kaizen mentalit
• yAbility to work in both office and field-based teams with a customer focused repair & service excellence approac
• hCustomer (internal & external) service skills, which include relationship building across departments and function

s…