Senior Manager – Compliance and Customer Safety (INTERNAL ONLY)

Company: South Tyneside Council
Apply for the Senior Manager – Compliance and Customer Safety (INTERNAL ONLY)
Location: South Shields
Job Description:

INTERNAL ADVERTISEMENT

This post is restricted to current employees of the Council

Senior Manager – Compliance and Customer Safety

(Middlefields Industrial Estate, South Shields)

£72,055 pa

South Tyneside Council’s Housing Services are seeking an exceptional strategic leader to take on the role of Senior Manager – Compliance and Customer Safety. This is a pivotal position responsible for ensuring our homes are safe, compliant and aligned with the very latest legislation and best practice.

As our organisational lead for compliance, you will shape and direct the Council’s approach to building and customer safety across our housing portfolio. You will oversee key statutory compliance areas including asbestos, electrical, fire, gas, legionella, lifts and wider building safety standards.

You will lead the Compliance Team to deliver high-quality services, ensuring tenants remain safe in their homes while driving continual improvement, robust oversight and consistent performance. This includes responsibility for building safety case development, high-risk residential building compliance, implementation of the golden thread of information, and effective tenant engagement.

This is a senior leadership role requiring vision, innovation and the ability to navigate complex regulatory landscapes while delivering strong operational outcomes.

For an informal discussion about this post, please contact David Ridley – Head of Housing Asset and Property Services on (0191) 426 8393.

We offer an excellent benefits package and further information is available here – www.southtyneside.gov.uk/workinghere

We do not currently offer skilled worker visa sponsorship.

To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants

Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.

Closing date: Noon, Tuesday 7 April 2026.

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Posted: April 3rd, 2026