This is a fantastic opportunity to contribute to one of the water industry’s most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. IWS M&E is part of the South Staffordshire Group – a 3,000-strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses – offering long-term development and career progression. We are looking for an experienced and driven Regional Delivery Manager to lead the successful delivery and growth of our project portfolio within a defined geographic region. This is a senior leadership role where you will act as the single point of contact for clients, ensuring high-quality project delivery while driving commercial performance and continuous improvement.
Leadership & Team Management
- Lead and manage a multi-disciplinary team including Project Managers, engineers, commercial staff, and operational teams
- Motivate, develop, and performance-manage team members
- Identify and nurture talent, supporting career development
- Drive a culture of accountability, collaboration, and high performance
Project & Operational Delivery
- Oversee delivery of framework agreements, contracts, and subcontracts
- Ensure projects are delivered on time, within budget, and to high quality standards
- Allocate and manage resources effectively across projects
- Implement continuous improvement initiatives
Commercial & Financial Performance
- Deliver targeted gross margins across all projects
- Forecast revenue and resource requirements accurately
- Identify risks and opportunities to improve performance
- Work closely with Commercial teams to ensure sustainable returns
Client Relationship Management
- Act as the primary point of contact for key clients
- Build strong, long-term relationships with senior stakeholders
- Ensure excellent service delivery and achievement of KPIs
- Identify opportunities for future work and business growth
Health, Safety & Environment
- Champion a zero-harm culture across all operations
- Lead by example in health and safety compliance
- Engage teams to promote safe working practices and continuous improvement
- Strong leadership and team management skills
- Excellent communication and stakeholder management
- Commercial awareness and strategic thinking
- Problem‑solving and decision‑making capability
- Strong organisational and time management skills
Experience & Knowledge
- Proven experience in project delivery within the utilities or water industry
- Experience managing large, multi-disciplinary teams
- Strong understanding of commercial project management
Qualifications
- Relevant qualifications in project management, operations, or business management
- Knowledge of CDM regulations and NEC contracts (desirable)
Benefits
- Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
- Financial & Life Assurance
- Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options
- Health & Wellbeing
- Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents
- Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Hands‑on training and ongoing career development opportunities
- Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
- Annual salary review, Reward & Recognition Scheme, and Long Service Awards
- Overtime available and flexible shifts / hybrid working (role dependant)
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