Apprentice – Adult Care

Wellington Road, 36 Wellington Road, Eccles, Salford M30 0NP

£18,720.00 per year

37.5 hours per week

Your role

• Providing support to encourage our customers with mental health needs to maximise their own potential
• Providing a high quality, hands‑on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem
• Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Ideal candidate

• You treat everyone as an individual – you’re patient, a good listener, and you understand the importance of person‑centred care
• You can manage your time, handle paperwork accurately, and maintain routines for multiple customers
• Strong communication – you can build trust and rapport with people easily, whether you’re chatting with a customer over a cup of tea or reporting something important to a colleague
• You’re comfortable using a computer or tablet (for example, to send an email, record your support notes, or do online training modules)
• To join this apprenticeship, you will need a level 2 grade 4 (C) in English and maths, or an equivalent qualification – if you are under 19 and do not yet have a grade 4 (C) or above, you will be supported to complete Functional Skills level 2 as part of the programme

Your rewards

• 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays)
• Occupational sick pay linked to length of service
• Contributory pension scheme matched up to 5%
• Growth and development – fully‑funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career
• Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
• Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
• Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short‑term counselling when you need it
• Company‑paid life insurance
• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

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