Restaurant Supervisor
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature Butler Service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite – a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
As Restaurant Supervisor, you will support the restaurant management team in delivering exceptional dining experiences, ensuring smooth daily operations and maintaining the highest standards of service. You will lead by example on the floor, guiding the team to provide attentive, personalised service that reflects the refined and elegant St.Regis brand. This role is ideal for a confident and service‑driven professional with a passion for hospitality and team leadership.
Key Responsibilities
- Support the day‑to‑day operation of the restaurant, ensuring seamless and efficient service
- Lead, motivate and coordinate the team to deliver exceptional guest experiences
- Monitor dining areas for service standards, seating availability, guest satisfaction and overall ambience
- Conduct opening and closing duties, ensuring all areas, equipment and supplies are prepared and secured
- Oversee stock control, including inventory checks, ordering and maintaining appropriate supply levels
- Respond to guest feedback and resolve concerns promptly with professionalism and care
- Assist with training, scheduling and performance management of team members
- Act as a role model, providing coaching and guidance to support team development
- Ensure compliance with all health, safety and company policies and procedures
- Maintain accurate documentation and support administrative tasks as required
- Identify opportunities to improve operational efficiency, productivity and service quality
Core Competencies
- Proven experience in a high-end restaurant environment, ideally within a luxury hotel
- Previous supervisory experience with the ability to lead and motivate a team
- Strong understanding of restaurant operations and service standards
- Excellent communication and interpersonal skills
- Ability to remain calm and effective in a high‑pressure environment
- Strong attention to detail and organisational skills
- A guest‑centric approach with a focus on delivering memorable experiences
- Professional presentation and a positive, proactive attitude
Financial Rewards
- Competitive salary designed to recognise excellence
- Enhanced pension
- Life assurance
- Company sick pay
- Additional holiday allowance
- Access to BenefitHub’s exclusive retail, wellness and travel privileges
- Friends & Family preferred rates at Marriott hotels worldwide
Career Development
- Clear pathway for internal promotions and transfers
- Cross‑department training to refine your craft and broaden your expertise
- Expert‑led development programmes
- Continuous learning through structured programmes
- Premium e‑learning platform access
- Be part of an exclusive pre‑opening experience shaping the future of the property
Wellbeing Support
- Private Medical Insurance
- Employee Assistance Programme
- Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
- Food & Beverage discounts across Marriott properties
- Year‑round wellbeing initiatives and wellness activities
Recognition & Appreciation
- Award programmes celebrating exceptional performance
- The Astor Awards
- Distinctive Moments celebration
- Long service awards
- Key life moments celebrated‑birthday, anniversaries, personal milestones and achievements
- Vibrant social calendar with team events and engagement activities
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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