Availability Window
- Sunday: 19:00-23:00
- Tuesday: 09:00-19:00
- Thursday: 19:00-23:00
- Friday: 18:30-23:00
- Saturday: 08:00-23:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we also have opportunities for this and would still love to hear from you.
The availability windows are the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you will have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, you will deliver all the way from Lands’ End to John O’Groats. Your role involves meeting and talking to customers in their homes every day; it is about helping others and delivering great service with a smile.
It is hands‑on, physical, and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you will feel like your own boss, delivering to your customers while a team of managers and colleagues at base supports you when needed.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction, everyone is welcome at Tesco.
Delivering your part of our customer shopping trip by:
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer’s time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and saying “Thank you.”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA driving licence (full or automatic only) for at least 12 months with no more than 3 penalty points.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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