Role Overview
Join Trust and become part of a small team of Service Development Specialists (Care & Support), helping to drive and shape high-quality services that make a real difference to people’s lives.
If you are passionate about delivering exceptional service, bring strong care and support expertise and effective management skills, have a focus on person‑centred practice and performance monitoring, and thrive on working with people to drive improvement, this is a fantastic opportunity to make a real impact.
Key Responsibilities
You will work closely with our Care and Support Teams to drive improvement and uphold quality standards. You will also deliver training, coach teams, and help achieve better outcomes for customers across our services.
We are looking for someone proactive and resilient, who is confident in using online platforms, to produce detailed reports and action plans as well as taking the initiative and working independently.
A key focus area will be a continued drive to build a strong culture of quality and continuous improvement via our digital personal planning tool.
Working Hours
This is a part-time opportunity and will be worked 14 hours per week over two days, Monday and Friday.
Qualifications and Requirements
We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and, if successful, will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
No Agencies Please!
Other Information
We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved.
Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace (‘office’) should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland.
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