Role Description Dental Receptionist
Selly Oak Dental Practice, 476 Bristol Road, Birmingham, B29 6BD. Hours per week: 0-40 (from August 2026).
Rodericks Dental Partners is a clinically led group that creates an environment where our people feel valued and respected. In this front‑desk role you will be the first point of contact for patients and will play a vital part in supporting patient care and the overall success of the practice.
Selly Oak Highlights
- Opposite the University of Birmingham (student‑heavy area)
- Main Road location with high visibility
- On‑street parking
- Experienced nurses – 25‑ and 15‑year clinicians
- Senior receptionists – 21 and 13 years of experience
- Practice manager – 14 years in private healthcare
- Specialty services: implants, Invisalign
Your Future with Rodericks Dental Partners
- Be the friendly face and reassuring voice that sets the tone for every patient’s visit.
- Work alongside skilled dental professionals in a collaborative environment.
- Develop your skills and confidence with opportunities for training and progression across our network.
- Enjoy variety: manage diaries, process payments, provide information, and support patients each day.
- Grow your career across the UK – over 220 practices nationwide.
What You’ll Be Doing
- Provide a warm, professional welcome to patients and visitors.
- Manage appointment bookings and maintain accurate patient records.
- Process payments and handle administrative tasks with precision.
- Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
- Promote and upsell dental services and products to support patient care.
- Create a positive, friendly atmosphere in the practice.
Skills and Experience We’re Looking For
- Previous experience in a customer service or receptionist role is desirable.
- Confident communicator with a professional, approachable manner.
- Ability to multitask and stay calm under pressure in a busy environment.
- Attention to detail and good IT skills for handling bookings and records.
- Team player who thrives on helping others.
Hear From a Colleague
“Working for a 7‑surgery practice has its challenging days, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. I was recently awarded Employee of the Month – runner up, which was very unexpected. I am always supported by the Practice Manager and the team, who go out of their way to help. They care deeply about staff and it shows. I would recommend working here, as you build relationships with the staff, you become part of a family.” Emma, Receptionist
Our Culture and Values
Exceptional patient care begins with professionals like you. When you’re valued, supported, and empowered, it shows in your work, confidence, and smile. We offer professional development, recognition, and a team that truly cares. Your smile matters too.
#J-18808-Ljbffr…