Deputy Safety Officer

Overview

Salary: Please state your expectations within your application.

Contract: Full Time, 37.5 hours a week.

Location: The City Ground, Nottingham, NG2 5FJ.

Department: Safety and Security.

Reporting to: Head of Safety and Security.

Closing Date For Applications: 3rd June 2026.

About the Role: The role will be responsible for ensuring, as reasonably practicable, the security of all Club premises, and the safety of all people attending events at The City Ground in accordance with the terms and conditions of the Safety Certificate and the Club’s Policy for Spectator Safety, through the establishment, operations and monitoring of suitable systems and controls, maintaining compliance with all relevant legislation and best practice.

Perks of the Job

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

Key Tasks and Responsibilities

• Assisting with co-ordinating and monitoring all matchday safety matters affecting the stadium.
• Establishing, maintaining and reviewing Safety Policy in line with changes in legislation, best practice and identified problems through appropriate risk assessment.
• Ensuring that the provisions of the Safety Certificate issued by Nottingham County Council are acted upon.
• Maintaining compliance with all requirements of the Safe at Sports Grounds legislation (The Green Guide) and other advisory documents issued by the Sports Ground Safety Authority.
• Consulting regularly with senior representatives of Nottinghamshire Police, Fire and Rescue Service, East Midlands Ambulance Service and Nottinghamshire County Council regarding spectator safety and security.
• Attending Nottinghamshire CC Safety Advisory Group meetings representing Club interests.
• Liaising with the Emergency Services in the event of critical incidents and keep senior Club officials fully informed of developments.
• Overseeing and reviewing Stewarding requirements for Matchdays to ensure numbers of staff and allocation complies with the Safety Certificate.
• Assisting with reviewing and implementing appropriate elements of Health and Safety Legislation in relation to crowd safety and large events, liaising with the Health & Safety Executive and other relevant bodies.
• Assist with investigating and responding to customer complaints arising from safety and security activities.
• Liaising with Supporters Associations and assist in the planning of future events.
• Continually reviewing the operation of the dept and implement actions to improve its effectiveness and keep up to date with changes/trends in football and adopt best practice where appropriate.
• Liaising with and assist other departments with the preparation and launching of new initiatives.
• You will be required to work on all home match days and to work across all Club sites including the Stadium, Club offices and Training Ground.

Management of Employees

• Manage, motivate and develop employees within the team to ensure that they are able to deliver their responsibilities.
• Identify development areas and where appropriate provide mentorship, coaching and agree training plans as appropriate.
• Record and manage absence procedures in accordance with company procedures as required, highlighting any concerns that need to be addressed.
• Participate in disciplinary, grievance and performance management processes in accordance with company procedures as required.
• Consider and report welfare and safety matters, taking into account instructions and guidelines issued.
• Ensure your team is trusted and works efficiently with other departments to guarantee the successful operation of the Club, attending meetings and providing support when necessary.

What are we looking for

• Experience in similar role involving spectator safety and large crowds at big sporting events.
• NVQ Level 4 qualification in Spectator Safety or equivalent, or Safety Management qualification or working towards qualification.
• Highly developed problem-solving skills, is resilient, works well in pressurised and stressful situations.
• Flexibility to deal with issues out of hours and at short notice.
• Develop a culture of continuous improvement and the ability to embed this ethos within your team.
• Fosters a team approach both within and between departments assisting others where appropriate.
• Strong interpersonal skills with the ability to communicate confidently with the public, contractors, employees at all levels in and outside the Club.
• Strong leadership and management skills, commercial awareness and excellent decision-making skills.
• Sound organisational skills, able to prioritise and manage own workload and that of allocated staff.
• The ability to interpret and implement policies as required.
• Be able to communicate key issues to a wide audience, listen to suggestions, ask probing questions to ensure full understanding of messages.
• The ability to develop relationships with people quickly, work to build longer term individual, team and department relationships, creating trust and credibility.
• Have a sound understanding of the financial and relationship management of your own area.
• Ensure that internal and external satisfaction is a high priority.
• The ability to complete all necessary tasks required by you and the team, ensuring high standards are always achieved.
• Be able to persuade others through a well-structured and well-reasoned case.

Equality, Diversity & Inclusion and Safeguarding

Forest For Everyone: We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination.

Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.

Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.

Disability Confident Committed Employer: We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application. If you are likely to meet the definition of being a “disabled person” according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme – please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment selections.

Our Commitment to Equality, Diversity & Inclusion: Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.

Our Commitment to Safeguarding: As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (DBS) check or an enhanced DBS check. The results will be considered on an individual basis. An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure. Failure to satisfy safeguarding requirements may lead to the job offer being withdrawn or termination of employment.

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