Mail Operative in Leeds – National Accounts, Office Angels
Monday to Friday, 08:00 – 17:00
13.45 per hour
Temporary, ASAP START!
Role Overview
We are seeking a proactive and customer-focused Mail Operative to support daily mailroom operations while delivering excellent service to internal stakeholders and visitors. This role is ideal for someone who can balance operational tasks with a professional, client‑facing approach.
Key Responsibilities
Mailroom Operations
- Sort, distribute, and dispatch incoming and outgoing mail, parcels, and courier deliveries accurately and efficiently.
- Process recorded, special, and tracked deliveries, ensuring full compliance with company procedures.
- Maintain organised mailroom systems to ensure timely and secure handling of items.
Customer Service
- Act as a point of contact for internal clients, handling queries relating to deliveries, collections, and courier services.
- Provide a professional and friendly service, ensuring a positive experience for all staff and visitors.
- Proactively communicate with departments regarding deliveries, delays, or issues.
Office Administration Support
- Support administrative tasks such as logging deliveries, data entry, reporting, and maintaining accurate records.
- Assist with courier bookings, meeting room setups (if required), and general office coordination.
- Help maintain stock levels for stationery and mailroom supplies.
Logistics & Coordination
- Liaise with external couriers and suppliers to ensure smooth and timely deliveries.
- Monitor and manage outgoing shipments, ensuring correct documentation and packaging.
- Support wider facilities or front‑of‑house teams where needed.
Compliance & Organisation
- Follow company procedures for health & safety, security, and confidentiality.
- Ensure all packages are handled in line with compliance and tracking requirements.
- Maintain a clean, safe, and organised working environment.
Key Skills & Experience
- Strong communication and interpersonal skills.
- Good organisational skills with attention to detail.
- Ability to multitask and prioritise in a fast‑paced environment.
- Confident using basic IT systems (email, tracking systems, MS Office).
- Reliable, proactive, and team‑oriented approach.
Office Angels is an employment agency and business. We are an equal‑opportunities employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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