Leather Goods Specialist, New Bond Street

Permanent- Full-time, 40 hours per week, New Bond Street

What You’ll Do:

Product Expertise

• Act as the in-store expert for all women’s and men’s leather goods, including handbags and small leather goods.
• Maintain deep knowledge of materials, craftsmanship, seasonal collections, and brand heritage.
• Ensure the team is fully confident in presenting and selling leather goods products.

Team Development

• Deliver regular product training sessions for the store team.
• Share updates on new collections, key pieces, and selling techniques.
• Support colleagues in elevating product storytelling and cross-category selling.

Client Experience

• Provide exceptional service to VICs and high-profile clientele surpassing customer expectations at every opportunity by following our Selling Ceremony.
• Build and maintain long-term relationships with local and international clients.
• Support private appointments, clienteling initiatives, and exclusive events.

Business Support

• Partner with store management to drive sales within the leather goods category.
• Monitor product performance and identify opportunities to maximize results.
• Ensure visual presentation and merchandising standards reflect brand excellence.

We’d Love to See:

• Proven experience and understanding of luxury retail with a strong focus on handbags and leather goods.
• Passion for craftsmanship, materials, and luxury product storytelling.
• Strong interpersonal and communication skills.
• Ability to train, mentor, and inspire a retail team.
• Experience working with high-net-worth or VIP clients is highly desirable.
• Additional languages are considered a strong advantage.

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Exclusive employee sales

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