Company: De Montfort University

Apply for the Apprenticeship Operations Administrator

Location: Leicester

Job Description:

Apprenticeship Operations Administrator

Requisition Id: 478

Job Location: Gateway House

Full-time/Part-time: Part-time

Employee Weekly Hours: 24.00

Maximum Salary: 28,031.00 GBP

Minimum Salary: 24,685.00 GBP

Application Closing Date: 16/06/2026

The postholder will undertake standard administrative processes, supporting operational and compliance activities associated with apprenticeships, foundation diplomas, higher technical qualifications, and 16 to 19 funded programmes.
Assist in the preparation and monitoring of learner records, including evidence packs, data in the University’s student record systems (including SAP, Maytas and other systems in use), and liaising with colleagues internally and externally to ensure that changes are recorded timely.
Provide administrative support for key activities such as Assessment Boards, onboarding, attendance monitoring and monitoring of functional skills; also support to committees including preparing materials and taking minutes.
Respond to enquiries and queries from new and existing employers and apprentices, understanding and resolving all problems and enquiries satisfactorily, providing high quality responses in line with university’s practice and procedure.

Work in an administrative environment, providing a high level of customer service.
Collect, collate, organise and log data records with a high level of accuracy.
Work on a number of activities concurrently, prioritise own workload, and identify and elevate issues as required.
Work effectively as a member of a team.
Use interpersonal skills and have the ability to quickly build strong relationships with all stakeholders.

The post is part-time for 24 hours a week.

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Posted: June 4th, 2026