Operations Assistant

Company: Forest Holidays Group Limited
Apply for the Operations Assistant
Location: Frodsham
Job Description:

Operations Assistant – Delamere Forest (Cheshire)

Location: Delamere (Cheshire). Salary: £12.71 per hour. Working hours: Full‑time, 40 hours. Days of work: Average 5 days per week on a rolling rota with alternate weekends off (1 short week 32 hrs / 1 long week 48 hrs).

We are seeking a motivated Operations Assistant to maintain the cleanliness and functionality of our cabins and facilities, ensuring a seamless experience for guests in a beautiful woodland setting.

Responsibilities

  • Maintain hot tubs in perfect working order each day.
  • Complete general maintenance tasks, including use of tools, fixing machinery, and basic decorating.
  • Pay attention to details and deliver daily tasks in a timely and competent manner.
  • Follow brand standards so every guest experiences the Forest Feeling from the moment they step into their cabin.

Qualifications

  • Positive, can‑do attitude and strong work ethic.
  • Team player with effective communication skills.
  • Excellent attention to detail and commitment to high cleanliness standards.
  • Some previous experience in a similar role.
  • Willingness to work outdoors in a natural setting, rain or shine, every day of the year.
  • Full clean UK driving licence.

Pre‑employment checks will be required, including a basic criminal record check if you are successful in the role.

Pay Rates for Aged 16 and 17

16 years: £8.00 per hour

17 years: £10.85 per hour

Reasonable Adjustments – we welcome diversity and inclusion and are happy to make reasonable adjustments for the recruitment process. Please let us know your needs.

Benefits

  • Generous holiday allowance.
  • Performance‑based bonuses – 5% bonus paid quarterly when customer service targets are met.
  • Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay.
  • Long service awards and company events.
  • Pension scheme.
  • One full paid day to volunteer.
  • Subsidised meals – discounted food during on‑site work.
  • Health cash plan & life assurance.
  • Wellbeing events & activities.
  • Discounts on Forest Holidays and Sykes Cottages for you, friends and family.
  • Discounts on top brands across the UK.

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Posted: June 4th, 2026