Requirements
- Experience in telephone sales or customer service (preferred but not essential)
- A track record of working to and exceeding targets
- Strong IT skills, including Windows, Outlook, Word, and Excel
- Excellent communication skills and a positive telephone manner
- Ability to build rapport and develop strong customer relationships
- Organisational skills and the ability to work collaboratively across teams
- (Desirable) Strong listening and questioning skills to understand customer needs
- (Desirable) Proficiency in HubSpot (or a willingness to learn)
- (Desirable) A proactive, results‑driven mindset with a passion for delivering exceptional service
What the job involves
- As an Inside Sales Executive, you will be responsible for engaging with existing and potential customers over the phone, promoting Wavenet’s full portfolio of cutting‑edge technology solutions
- Your goal will be to secure high‑quality, qualified sales meetings, driving new business opportunities and expansion within our customer base
- Work towards clear and focused KPIs aligned with sales and marketing goals
- Follow up on campaigns and business development opportunities
- Support account managers in identifying growth areas
- Assist in planning and strategising campaigns using HubSpot data
- Speaking with decision‑makers daily and uncovering buying signals
- Build pipeline by collecting competitor contract end dates
- Book and oversee sales meetings with potential clients
- Collaborate with key technology vendors for call‑out days and initiatives
- Continuously develop your knowledge through Wavenet’s Sales Academy
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