A High-Impact IT Leadership Role in a Commercial, Fast-Paced Retail & Manufacturing Business
Krispy Kreme UK & Ireland is seeking a commercially sharp, hands‑on IT Director to lead technology across retail, manufacturing, supply chain, e-commerce and corporate systems.
This is a visible and influential leadership role within a well-loved consumer brand – ideal for someone who thrives in lean environments and enjoys real ownership, accountability and commercial exposure.
The Opportunity
Reporting to the Head of Supply Chain, you will:
- Lead the UK&I technology agenda
- Stabilise and strengthen a mixed legacy landscape
- Own SOX ITGC compliance end‑to‑end
- Drive disciplined, ROI‑focused investment decisions
- Lead a hybrid model of in‑house capability and outsourced partners
This role suits someone comfortable operating in environments where:
- Investment is carefully prioritised
- Legacy systems need practical improvement
- Controls and governance matter
- IT must deliver commercial value, not just technical change
What You’ll Do
- Develop a pragmatic technology roadmap focused on strengthening foundations
- Improve reliability and performance across retail, production and online platforms
- Strengthen integrations and data quality
- Own and enhance SOX ITGC controls
- Reduce key‑person dependency and knowledge risk
- Lead and develop a small specialist team
- Manage outsourced partners and drive accountability
- Support digital and e‑commerce initiatives (Magento platform)
What We’re Looking For
- Proven IT leadership in lean, commercially driven environments
- Retail and/or manufacturing exposure preferred
- Strong vendor and outsourced partner management
- Commercial mindset with disciplined investment thinking
- Hands‑on, pragmatic leadership style
This may particularly suit someone who has operated in a smaller, less structured business and is looking to step into a recognised brand with broader exposure and influence.
What’s in it for You
Time to Recharge
- 25 days’ holiday plus bank holidays (with the option to buy up to 5 more).
Secure Your Future
- 5% employee / 3% employer pension contributions after 3 months.
- Bupa healthcare for you.
- Access to WeCare and Grocery Aid support.
Hybrid Working
- Flexibility to balance your time between our Support Office (1‑2 days/week) and remote work.
- Treat Box via Reward Gateway.
- 50% off doughnuts and 30% off drinks at all UK Krispy Kreme stores.
- Enjoy ‘Doughlightful Bites’ when working in the Support Office.
If you’re motivated by ownership, visibility and meaningful impact – we’d welcome a conversation -So Doughnut wait – Apply today!
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