Housekeeping Supervisor

About the Employer

The Inn Collection Group is a multi‑award‑winning pubs‑with‑rooms company located across the North of England and Wales.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead‑Inn development program.
• Take the time you need to rest and recharge; paid breaks are on us.
• Enjoy 50% off food at any of our inns.
• Relax with a stay at any of our inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too.
• 24/7 confidential support is always there with our Employee Assistance Programme.
• Tronc (tips).
• Contribute to a company that gives back through our Give‑inn back scheme.
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

Role Overview

You’ll Fit Right Inn: As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail‑oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.

Responsibilities

• Clean rooms to our high standards and ensure public areas are clean and welcoming.
• Promptly report maintenance issues and follow safety guidelines.
• Work closely with the team to create memorable visits.
• Manage stocks of linen, towels, and room supplies.
• Train new and existing team members.
• Provide updates to the General Manager to ensure seamless operations and exceptional guest experiences.

Qualifications

• Strong communication skills.
• A passion for cleanliness.
• Thrives in a supportive team environment.

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