Facilities Assistant
Salary: £14,917.50 per annum pro rata (based on full‑time equivalent £24,862.50 per annum)
Contract Duration: Permanent
Working Pattern: 22.5 hours per week. You will typically work Monday to Wednesday, with occasional weekend work required.
Provisional Interview Date: Wednesday 24th June
Closing Date: 14th June 2026
About the Role
At the National Trust, people and places are at the heart of everything we do. You’ll be part of a supportive, collaborative team that cares deeply about delivering great service, while protecting our special places for the long term.
You’ll work in an environment where no two days are the same, where your contribution really matters, and where you’ll be trusted to use your initiative while being supported by experienced colleagues.
What you’ll be doing
You’ll help with the day‑to‑day presentation of the National Trust’s buildings and outdoor spaces. Your tasks will include cleaning, sweeping, litter‑picking both inside and outdoors, minor maintenance, and manual work such as unloading deliveries.
You will also be required to maintain the highest standards of customer service, speaking to visitors and answering queries, and may be asked to support other teams with general maintenance work.
Who we’re looking for
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well‑organised and adaptable
- willing to learn new skills
- comfortable working in a flexible and adaptable way
- evidence of willingness to learn and adapt, understanding the role of the National Trust
Requirements
- Compliance.
- Eligibility to work in the UK.
Benefits
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Season ticket loan.
- EV car lease scheme (for roles that meet the salary criteria).
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Location
Erddig, Wrexham, LL13 0YT
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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