Agency Services Coordinator – Aberdeen

GAC UK is looking for candidates for the role of Agency Services Coordinator within our Global Offshore Agency Services (GOAS) team to be based in Aberdeen. Could it be you?

The Key Responsibilities Are

• Providing customers, a single point of contact into the GAC network globally and coordinating all requirements
• Setting up port call operations for customers
• Monitoring and assessing supplier performance levels during the course of operations
• Providing operational and account management support to the GOAS team and existing customers
• Supporting customer project or port call requirements globally
• Coordinating customer PO management and assisting with credit control processes for all GOAS customers
• Ensuring local GAC offices are working in line with customer commercial agreements and operational KPIs at all times.

Job Requirements

The ideal candidate will have:

• Strong communication skills with both supply chain and customers
• Strong organisational skills due to high volume of customer enquiries and administrative tasks within account management
• Ability to multitask and prioritise workloads efficiently
• Capable of producing and maintaining accurate reportsProficient in Microsoft Office applications which will be used daily
• Strong attention to detail and a proactive approach to problem‑solving
• A full driving license and access to a car are required
• Experience in Ship Agency within the offshore industry is preferred but not essential as full training will be provided

Upon completion of training, the successful candidate will join the duty rota which consists of evening and weekend work as we are available 24/7 for our customers.

Benefits

In addition, you will receive a variety of benefits including:

• 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday
• Access to Vitality at Work Scheme
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme

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