Wellbeing Coordinator
Location: Thorpe Rd, Longthorpe, Peterborough PE3 6LW; St John’s Rd, Moggerhanger, Bedford MK44 3RJ
Hours: 19 Hours per week
Salary: Circa £33,500 per annum (plus competitive benefits)
Be there when it matters
At Sue Ryder our aim is to transform the experience of everyone facing dying and grief in the UK. We want to help build a society that enables people from all communities to access the care and support that they need.
Responsibilities
- Introduce a range of emotional support aligned to the specific needs of the individual.
- Connect service users or families with practical support, where needed, including links to social care.
- Work with relevant local faith and community leaders, local organisations and other local groups and individuals to support spiritual and specialist diverse needs of service users and family members.
- Increase Sue Ryder’s wellbeing community-based services.
- Continue to develop and implement local and national initiatives which support the wellbeing of staff and volunteers across the Charity.
Role Overview
Week 1: Wednesday and Thursday at Thorpe Hall (15 hours)
Week 2: Wednesday and Thursday at Thorpe Hall, Friday at St Johns Hospice (23 hours)
The Wellbeing Coordinator provides day-to-day support to patients and those close to them who are coming to terms with an end-of-life diagnosis or who are actively dying or grieving. They take a holistic approach to an individual’s emotional wellbeing, focusing on what matters to me, connecting people to appropriate diverse community groups, other support organisations or statutory services for practical and appropriate support, with the support of trained volunteers.
The Wellbeing Coordinator works as a key part of the local hospice team and around the local community footprint, working individually with patients and families who may feel isolated, lonely, scared, or have needs that may affect their mental and emotional wellbeing.
About you
- Qualification in healthcare, social care or healthcare support services.
- Experience of providing face-to-face, one-to-one support, actively listening and empathising, providing person-centred, non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.
- Experience of working within palliative care services – including an understanding of public health in palliative care and the ethos of compassionate communities.
- Experience of working in voluntary or community sector including managing or supervising volunteers.
- Experience of working collaboratively with other groups and organisations to meet the needs of individuals – sourcing and providing links with and integrating ongoing support with other providers.
- Understanding of the needs of small volunteer-led community groups and the ability to support their development.
- Experience of organising, planning and prioritising own workload including under pressure and in extremely challenging emotional situations.
- Ability to identify risk and assess/manage risk when working with individuals.
- Social prescribing experience advantageous.
Essential Criteria
- Qualifications in healthcare, social care or healthcare support services desirable.
- Advanced Communication Skills qualification.
- Experience using counselling or coaching skills to enable positive listening and problem solving and interpreting assessment outcomes.
- Experience of providing face-to-face support for individuals or families in a care or support setting.
Benefits
- Enhanced pay for unsociable hours.
- Company pension scheme.
- 27 days holiday – rising to 33 with length of service plus bank holidays.
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Electric Vehicle Scheme.
- Healthcare Cash plan, to claim back costs of routine healthcare.
- Death in Service benefit.
- Staff discount of 10% on new goods online at shop.sueryder.org.
- Structured induction programme and learning and development opportunities.
Commitment to Equity, Diversity and Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
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