Job Introduction
Step into a key front‑of‑house role with Rapport as a Corporate Receptionist, supporting a prestigious British multinational firm specialising in risk management, insurance brokerage, and advisory services.
You’ll thrive in an environment built on teamwork, integrity, and respect, creating exceptional experiences for clients and colleagues while building strong, positive relationships. If you’re personable, professional, and enjoy being at the heart of a busy, collaborative setting, this role offers the perfect opportunity to shine.
Our client is based in the vibrant City of London near Fenchurch Street, where you’ll be the welcoming presence that sets the tone for a polished and professional workplace.
Contract & Compensation
Type of contract: Full‑time, Permanent.
Hours: 40 per week (Monday‑Friday; shift rota between 7:30 AM and 5:30 PM).
Salary: £33,258 per annum.
Benefits
- Exclusive travel and grocery discounts, plus life assurance and cash rewards.
- Contributory pension scheme.
- Access wellness programs, an Employee Assistance Program, and digital GP services.
- Learning and development opportunities.
- WOW Awards for outstanding peers.
- One paid day off annually to support a cause you’re passionate about.
Main Responsibilities
- Welcome guests at reception and escort them to their meeting rooms or designated areas within the building.
- Proactively handle guest requests in a friendly, efficient, and timely manner, ensuring all needs are met professionally.
- Provide administrative support whenever required.
- Manage meeting room bookings and ensure all AV and required equipment are arranged.
- Work closely with the events team and coordinate catering services for meeting spaces.
- Answer and direct internal and external calls in a professional and courteous manner.
Ideal Candidate
- Shares Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Passionate about delivering exceptional service and always willing to go the extra mile.
- Outgoing, engaging personality with the ability to build rapport easily with key stakeholders.
- Excellent verbal and written communication skills.
- Strong professional etiquette, time management, self‑discipline, and focus.
- Proactive, adaptable, detail‑oriented, and motivated to learn and develop.
About the Company
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive and we are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
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