Usual Shifts 7pm to 3am but occasional daytime work required.
The Role
The role of the Team Leader is to be responsible for a Cleaning Team to ensure that the local cleaning operation follows guidelines and best practice, providing a good customer experience.
Role Responsibilities
- In absence of the Site Manager, this role will be responsible for a designated cleaning team for a site by managing and coordinating the onsite Cleaning Operatives, producing a consistent approach and a service that meets and aims to exceed expectations.
- Provide management information by collating training counts, audits and stock information to ensure TfW can make informed decisions relating to the cleaning provision.
- Coordinate operational activities of the teams by being accountable for the scheduling of the cleaning rotas and conducting audits to ensure that the sites run effectively and provide a good customer service.
- Conduct daily cleaning checks by visiting cleaning areas, conducting spot‑checks for stock and PPE to ensure the cleaning provision is compliant.
- Oversee the performance metrics of the Cleaning Team by reviewing the performance reports collated for the Supervisor to keep the team motivated and provide a best‑in‑class cleaning service.
Who We’re Looking For
- Previous experience of working in a cleaning role.
- Ability to manage and motivate a dispersed and diverse workforce.
- Understanding of Health and Safety policies and procedures in the cleaning industry.
- Understanding of how to safely handle cleaning substances.
- Flexibility and availability to work the required shifts.
Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application. TfW supports anyone who wants to learn Welsh or improve their skills through online learning, classroom courses and funding for local community courses.
Equal Opportunities
We’re changing the way the transport industry looks. By celebrating and embracing differences, we’re building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels.
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