Retail – Retail Assistant – Q30

Job Description

At Parkdean Resorts, our retail shops are buzzing with activity and play a huge part in making holidays unforgettable. We’re looking for a Retail Assistant who’s passionate about great service and ready to help guests find everything they need for the perfect stay.

What you will be doing…

• Welcome guests with a friendly smile and ensure their needs are met.
• Deliver outstanding customer service and offer helpful product advice.
• Keep the shop clean, tidy, safe, and well-presented at all times.
• Spot opportunities to upsell and boost sales.
• Replenish shelves, rotate stock, and maintain accurate stock levels.
• Operate tills confidently and handle transactions in line with company policies.
• Support the Store Manager and Assistant Store Manager with daily operations.
• Handle customer queries and elevate complaints when needed.
• Complete admin tasks accurately and report any maintenance or safety issues promptly.

About you…

• Previous experience in a retail or customer‑facing environment.
• Knowledge of EPOS and stock management systems.
• Confidence to train, support, and motivate team members.
• Strong organisational and analytical skills.
• Attention to detail, especially during stock takes.

So, why Parkdean Resorts?

We offer the following benefits:

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

Additional Information

Parkdean Resorts takes safeguarding seriously and will carry out background checks including DBS (or equivalent) if appropriate. We also support reasonable adjustments for people with disabilities. For any reasonable adjustment requests during recruitment and assessment, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.

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