Customer Service Assistant – London

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities – We are passionate about our growing team
• A great wellbeing strategy – including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here’s what you need to know before applying:

Key Responsibilities

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing CH&CO and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Team player with a passion for food and people, thriving in a busy environment to help deliver exceptional customer experience for CH&CO on a full‑time basis, contracted to 40 hours per week
• Enthusiastic can‑do attitude
• Passion for delivering excellent customer service
• Excellent team player
• Desire to succeed in your role
• Thrives working under pressure
• Outstanding timekeeping and reliability
• Safety‑first mindset
• Experience in a similar catering‑related role is an asset, but not essential

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