Support Worker

Job Title

Carer / Support Worker / Client Recruitment

Location

Salisbury, Wiltshire

Hours

73.50 hours per week (shared by multiple staff). Typical shifts include weekdays and weekends, days (07:45–19:00) and waking nights (18:45–08:00). 24-hour on‑call shifts are available for holidays. Bank hours are also available on a 2‑week rolling rota to cover absences.

Pay and Benefits

• £15.15/hour (Monday to Friday days and waking nights)
• £17.58/hour (Saturday and Sunday and waking nights)
• On‑call: £25 for 12 hours; calls to cover a shift pay at 1.5× appropriate rate
• 5.6 weeks annual leave (pro rata)
• Pension (subject to qualifying status)
• Employee Assistance Programme
• DBS check, full induction, and ongoing training (including The Care Certificate)
• Support from a dedicated Case Manager and HR team

Responsibilities

• Assist with all aspects of daily living, keeping track of medical supplies and planning activities
• Work within the client’s home and in the community
• Provide 2:1 care 24/7 alongside another team member
• Support the client’s medical and therapeutic appointments, liaising with health professionals and therapists
• Follow the client’s care plan and ensure safety and welfare at all times

Qualifications and Experience

• Experience supporting adults with complex care needs
• Awareness of emotional, behavioural and cognitive needs
• Willingness to learn and grow with on‑the‑job and professional training
• Proof of eligibility to work in the UK
• High energy, patience, positive attitude and strong organisational skills
• Driver licence desirable (for wheelchair‑adapted vehicle)

Safeguarding and Legal Requirements

• Proof of eligibility to work in the UK
• Satisfactory references, including your last employer
• Enhanced Disclosure and Barring Service (DBS) Certificate (a conviction will not necessarily prevent you from being employed)

About the Employer

ILS Case Management is a UK‑based company, CQC registered and compliant with their standards. We provide case management and rehabilitation services for clients with complex injuries, working closely with clients and their families.

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