We are looking for a Night Security Officer to join our Security team on a 4 on, 4 off rotation, primarily working overnight shifts, while maintaining flexibility to support day shifts as required by the business. This role plays a vital part in ensuring the safety and security of the hotel and everyone within it, around the clock. Reporting to the Head of Security and Safety, you will be a calm, reliable and highly professional presence across the property. You will be responsible for maintaining a secure environment for guests, residents and colleagues, patrolling all areas of the hotel, monitoring CCTV systems, controlling access points and responding promptly to any incidents or emergencies during the night. This is a hands‑on role in a 24/7 operation where attention to detail, discretion and sound judgement are critical. You will combine strong security awareness with excellent guest service, playing a key role in maintaining a safe environment while delivering a professional and approachable service to guests.
Responsibilities
- Maintain a safe and secure environment across all areas of the hotel during overnight operations.
- Conduct regular patrols of guest and back‑of‑house areas to ensure safety and compliance.
- Monitor CCTV, alarm systems and access control procedures.
- Respond effectively to incidents, emergencies and guest concerns with professionalism and discretion.
- Manage access to restricted areas and maintain accurate records where required.
- Handle disturbances or sensitive situations using sound judgement and conflict resolution skills.
- Support guests and colleagues with security‑related requests in a polite and service‑focused manner.
- Uphold all Health & Safety, security procedures and confidentiality standards at all times.
Qualifications
- Previous experience in a security role within a luxury hotel or similar environment.
- Valid SIA licence and First Aid certification.
- A calm, dependable and observant attitude with strong integrity.
- Strong communication and organisational skills.
- Ability to work independently across a rotating shift pattern.
- Willingness to support additional shifts, including days, when required.
- Good level of spoken and written English.
- Eligibility to work in the UK.
Location
Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is one of the capital’s most distinguished luxury destinations, renowned for its Italian craftsmanship, contemporary elegance and uncompromising standards. Since opening in 2012, the hotel has set the benchmark for luxury hospitality in London — and behind every exceptional guest experience is a dedicated team committed to safety, discretion and service at the highest level.
Benefits
At Bvlgari Hotel London, you will be part of a team that is trusted with something essential — the safety and peace of mind of every guest and colleague. We offer a structured and supportive working environment, a competitive salary and benefits package, and the opportunity to develop your career within one of the world’s most prestigious luxury hospitality brands.
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