Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), led by deep‑tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture‑backed startups. We’re assembling the most talent‑dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e‑commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity | Please note this is a 12-month FTC opportunity
As a People Operations Associate at Relay, you’ll be the operational heartbeat of our People & Talent function: owning the moments that matter most in an employee’s journey, from the day they accept an offer to the day they leave. You’ll:
- Run a seamless, end‑to‑end onboarding and offboarding experience that sets every new hire up to hit the ground running
- Own our visa and immigration programme — keeping Relay compliant and our sponsored workers supported
- Be the first point of contact for day‑to‑day HR queries, giving employees and managers fast, accurate, and empathetic guidance
- Keep our HRIS accurate and our people data clean, enabling better decisions across the business
- Coordinate TA logistics from case study stage through to onsite interviews — ensuring candidates have a consistently excellent experience
- Drive process improvements that make People Ops smarter, faster, and more scalable
Who Will Thrive in This Role?
- You have 1–2 years of HR or People Ops experience and know your way around an HRIS, ideally Deel or similar
- Experience in a fast‑paced, hyper‑growth environment
- You’re obsessed with accuracy and data
- You’re a natural at juggling competing priorities; you stay calm, organised, and proactive when things move fast
- You communicate with clarity
- You spot inefficiencies and fix them
- You thrive in a high‑growth environment where processes are still being built, and you enjoy being part of building them
Compensation & Benefits
- Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it
- 25 days of holidays
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more)
Fast and Focused Hiring Process
- Talent Acquisition Interview – 30 min
- Technical Interview – 60 min
- Final Interview
- Decision and offer within 48 hours; our process mirrors our pace of work, typically completed in a week
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts
- People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives
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