Job Title
Scheduler – Reactive Maintenance (Business Unit: 5106 – Surrey, Location: Guildford)
Job Role
Ringway is recruiting for a Scheduler to join its Reactive Maintenance team supporting the Surrey contract. This key role coordinates day‑to‑day highways maintenance activities, ensuring works are delivered efficiently across the network. You’ll be part of a team that helps keep Surrey’s roads safe and operational, playing a vital role in managing work requests, allocating resources, and supporting field teams.
Responsibilities
- Coordinate and schedule reactive maintenance works across the contract
- Receive, log and process incoming work requests accurately
- Allocate jobs to operational teams and monitor progress
- Support urgent and emergency works, ensuring deadlines are met
- Communicate effectively with operatives, internal teams, and stakeholders
- Maintain accurate records across systems and ensure data integrity
- Chase outstanding updates and ensure jobs are closed within SLA timelines
- Provide general administrative support to the wider team
Person Specification
- Previous experience in a scheduling, coordination, or administrative role
- Strong IT skills with the ability to quickly learn new systems
- Experience managing workloads in a fast‑paced environment
- Ability to prioritise effectively and meet deadlines
- Strong communication skills and a team‑focused approach
Contract Type
Permanent
Hours
Full time – 40 hours, Monday to Friday
Fairness, Inclusion and Respect (EEO)
Ringway recognises the importance of helping employees balance work and home life by offering flexible working arrangements, including working from home, to enable a better work‑life balance. Ringway encourages applications from all individuals, recognising and celebrating differences, and commits to equity of opportunity and fair treatment of all current and potential employees.
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