Job Title: Housekeeper
Company: Swissport
Location: Manchester Airport
Contract Type: Full Time
Hours: 37.5 hours per week, Monday – Sunday (shift work)
Salary: £13.75 per hour, plus night shift allowance of £0.85 per hour for hours 23:59–6:00
Job Summary
The Housekeeper reports to the Team Leader and is a key member of the back‑of‑house team, focusing on cleaning and waste activities to ensure guest expectations are met and exceeded, so they leave our lounges feeling welcome, relaxed & energised.
Responsibilities
- Maintain a clean and tidy environment for lounge guests.
- Maintain clean and hygienic washroom facilities, ensuring accessories are stocked and hygienic bins maintained.
- Remove waste responsibly using on‑site skips and compactors and following recycling procedures.
- Realign lounge furniture and amenities according to the prescribed layout.
- Apply house cleaning fluids correctly following COSHH regulations.
- Maintain sufficient stock levels of cleaning fluids and equipment.
- Maintain high levels of hygiene and cleanliness in all areas.
- Assist the Chef and team leader with applying the Food Safety Management System consistently.
- Respond to reasonable requests made by the team leader or manager.
- Handle ad‑hoc reasonable requests by local leadership team.
The list is not exhaustive and may vary depending on location and local customer requirements.
Qualifications
- Knowledge of cleaning and sanitisation products, techniques and methods.
- Knowledge of operating cleaning equipment.
- Physical stamina and mobility including ability to reach, kneel and bend.
- Ability to work as part of a team or be self‑motivated to complete tasks.
- Ability to follow processes and procedures and apply flexibility when required.
- Flexibility to work shifts covering 03:30–21:00, 7 days a week.
Benefits
- Free parking while at work.
- Industry recognised food safety training and qualifications to FSA L1.
- Industry recognised CPD opportunities with the Aspire Hospitality Academy.
- Comprehensive Employee Recognition scheme.
- Free meals and soft drinks during shifts.
- Uniform provided.
- Swissport pension scheme with ability to self‑contribute.
- 24‑hour employee assistance programme.
- Discounted retail – varies by Airport Outlet.
- Discounted access to Aspire lounge network for family and friends.
- Potential placements to other lounges within the network.
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