HHSRS Coordinator

Job Details

• Salary: £28,958 – £31,022 per annum, Band 4
• Hours: Full Time, 37 hours per week
• Contract: Fixed Term Contract for 12 months
• Locations: Riverside, Lowestoft, Suffolk NR33 0EQ; East Suffolk House, Melton, Woodbridge, Suffolk IP12 1RT

Your role

You will be responsible for providing administrative support to ensure the efficient management and resolution of HHSRS including damp, mould etc and related within our housing stock. This role serves as a key liaison between tenants, Maintenance Inspectors, contractors, and internal teams to co‑ordinate inspections, track repairs and maintain accurate records.

What you will need

You will have experience in working in an administrative role and have a sound understanding of domestic property maintenance; along with experience in assessing and prioritising repair requests and understanding of data quality control.

Benefits

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years of service, plus bank holidays).
• Local government pension scheme.
• Flexible working arrangements.
• Learning and development tailored to your role.
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

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