Operations & Warehouse Support Specialist — Flexible Hours

Operations Assistant

The successful candidate will help ensure operational processes are completed efficiently, accurately, and to a high standard, while supporting customer requirements and maintaining smooth day-to-day operations. The role will involve working across multiple areas of the business and providing support to the wider operations team as required.

Key Responsibilities

• Manage the hire and de-hire of operational equipment.
• Liaise with stock controllers to monitor stock levels and ensure operational requirements are met.
• Monitor packaging and component stock levels and assist with forecasting requirements.
• Process and translate customer orders into detailed pick and pack instructions using internal systems.
• Carry out spot checks to ensure procedures and operational standards are being followed.
• Ensure storage areas are maintained to a high standard and stock is managed correctly.
• Build positive working relationships with site teams to support operational efficiency and resolve challenges.
• Record product damages and wastage, identifying trends where appropriate.
• Assist with testing and maintaining internal systems, identifying discrepancies when required.
• Work closely with internal departments including Commercial, Technical, Product Development, and Accounts teams.
• Provide additional operational support during busy periods, including seasonal peaks.

Skills & Experience

The ideal candidate will:

• Have at least 1 year’s experience within a warehouse, logistics, or operations environment.
• Ideally have experience using picking, dispatch, or stock control systems.
• Be confident using Excel and able to learn new systems quickly.
• Have strong attention to detail and a well‑organised approach to work.
• Possess good communication skills, both written and verbal.
• Be willing to learn and support all aspects of the operation.
• Be flexible with working hours during peak trading periods, including occasional evenings, weekends, and seasonal overtime where required.

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