Overview
Bar Supervisor – Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature Butler Service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite – a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
Role
As Bar Supervisor, you will support the bar management team in delivering exceptional service, ensuring smooth daily operations and maintaining the highest standards of beverage service and guest experience. You will lead by example, coordinating the team and creating a vibrant yet refined atmosphere in line with the St. Regis brand. This role is ideal for a confident hospitality professional with strong leadership skills and a passion for luxury service.
Key Responsibilities
- Support the day‑to‑day operation of the bar, ensuring seamless and efficient service
- Lead, guide and motivate the bar team to deliver exceptional guest experiences
- Engage with guests, responding to requests and ensuring a personalised and memorable experience
- Monitor bar and lounge areas for service flow, guest satisfaction, safety and overall ambience
- Conduct regular stock checks, inventories and requisitions for liquor, beverages and supplies
- Ensure secure handling of cash, floats and banking procedures throughout shifts
- Coordinate with other departments to ensure smooth service delivery
- Complete maintenance requests and report operational issues promptly
- Communicate clearly with the team, including last calls and closing procedures
- Assist with training, scheduling and performance management of team members
- Ensure compliance with health, safety and company policies and procedures
- Maintain accurate records and complete all required administrative tasks
Core Competencies / Qualifications
- Proven experience in a bar or beverage service role, ideally within a luxury hotel or high‑end venue
- Strong supervisory experience with the ability to lead and motivate a team
- Good knowledge of beverages, cocktails, spirits and bar operations
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in a fast‑paced environment
- Strong organisational and multitasking abilities
- High attention to detail and commitment to service excellence
- A proactive attitude with a guest‑centric approach
- Professional presentation and a strong sense of responsibility
Benefits and Development
Career Development
- Clear pathway for internal promotions and transfers
- Cross-department training to refine your craft and broaden your expertise
- Expert-led development programmes
- Continuous learning through structured programmes
- Premium e-learning platform access
- Be part of an exclusive pre-opening experience shaping the future of the property
Financial Rewards
- Competitive salary designed to recognise excellence
- Enhanced pension
- Life assurance
- Company sick pay
- Additional holiday allowance
- Access to BenefitHub’s exclusive retail, wellness and travel privileges
- Friends & Family preferred rates at Marriott hotels worldwide
Wellbeing Support
- Private Medical Insurance
- Employee Assistance Programme
- Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
- Food & Beverage discounts across Marriott properties
- Year-round wellbeing initiatives and wellness activities
Recognition
- Award programmes celebrating exceptional performance
- The Astor Awards
- Distinctive Moments celebration
- Long service awards
- Key life moments celebrated-birthday, anniversaries, personal milestones and achievements
- Vibrant social calendar with team events and engagement activities
Terms and Conditions
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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