Location: Edinburgh, EH2
Country: United Kingdom
Job Description
A fantastic opportunity for a Concierge to join our team at Kimpton Charlotte Square on a Full‑Time contract!
You will earn £13.54 per hour – equal to £28,163.20 salary, plus service charge.
Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering guests a modern luxurious stay. Welcoming locals to relax in our garden area, experiencing mouth‑watering food in BABA restaurant, or guests from far and wide being pampered in our state‑of‑the‑art spa – we cover it all!
What’s in it for you as our Concierge:
- Complimentary stay for you+1 upon successful completion of probation; generous discounts across F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus spa & gym discounts.
- Extensive training, opportunities for career progression worldwide, plus 2 paid days volunteering per year.
- Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- 28 days holiday each year, including bank holidays, increasing to a maximum of 33 days (pro‑rated) with Enhanced Family Leave.
- Amazing discounts for our hotels and restaurants worldwide, plus discounts from over 15,000 stores.
- Refer a Friend programme.
Responsibilities
As a Concierge, you’ll be the first point of contact for our guests, ensuring a uniquely personal experience. You will provide recommendations within the city for dining, drinking and adventuring, handle queries and guest requests, and ensure all guests leave with a smile.
Qualifications
- Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5* hotel is beneficial.
- Knowledge of the local area and excellent communication skills, both written and verbal.
- Passion for interacting with guests; great personal skills and attention to detail. Membership or pursuit of Les Clefs D’Or is a plus.
- Experience working with Opera.
- A full‑UK driver’s licence is desired.
- Drive to produce results; commitment to human connection and service.
- A warm and authentic personality, can‑do attitude.
- Willingness to work within the team to embrace service and delight guests.
You must meet the legal requirements to work in the UK.
As a Disability‑Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Our passion is you…come as you are! If you like to march to the beat of your own drum and want to join a company that encourages authentic individuality, apply today to join us as Concierge.
#J-18808-Ljbffr…