Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
Apply now and become part of something meaningful!
We offersome excellent rewards and benefits including:
- We offer all team members 1 freemeal per shift.
- Uniform provided.
- EnhancedBank Holiday pay.
- Increased Annual Leave entitlement – team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time.
- Milestone Birthdays – get EXTRAtime off to celebratethat special birthday.
- Company sickpay which is over and above the statutory entitlement. (subject to length of service)
- Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C’s apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
And much more……….
Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX
Hours: 40 hours per week
Pay: £13.20 per hour
Contract: Full-time
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- To ensure that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
- Previous experience of working in a similar role within a luxurious setting.
- ‘Can do’ attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal and external stakeholders.
Personal Attributes:
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
“Our mission”
is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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