Hospitality Assistant – London
- Monday to Friday 37.5 hours per week
- £14.80 per hour + Sodexo employee benefits package
- Opportunities for career development
We are seeking a highly professional and customer‑focused Hospitality Assistant to deliver exceptional hospitality services at the offices of our prestigious client based in London. This on‑site role is key to ensuring client satisfaction by supporting meeting room operations and responding to a wide range of hospitality needs.
What you’ll do
Deliver consistent, high‑quality customer service across all hospitality and meeting room areas
Liaise effectively with the client services team regarding bookings and hospitality requirements
Manage and respond to ad‑hoc client requests, including last‑minute catering
Place and manage food and supply orders as needed
Monitor and respond to hospitality‑related emails
Conduct regular stock takes and manage deliveries
Open and close pantry areas in line with procedures
Maintain accurate hospitality records (e.g., temperature checks, forms)
Ensure compliance with all food safety and health & safety regulations
Be the point of contact for catering queries and support wider hospitality functions
Support corporate events and adapt to changing business needs
What you’ll bring
Prior experience in a hospitality or client services role
Strong communication skills and keen attention to detail
A proactive, enthusiastic attitude with the ability to remain calm under pressure
A strong customer focus and professional approach
Flexible and adaptable, including willingness to work compressed shifts and occasional overtime
Organisational skills and ability to manage competing priorities
Confident using Outlook, Word, and Excel
Good verbal and written English skills
Benefits
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Ireland’s enhanced benefits and leave policies
Diversity & Inclusion
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We are a Disability Confident Leader employer. We are committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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