Records Clerk

Company: Ministry of Justice
Apply for the Records Clerk
Location: Cardiff
Job Description:

Summary

The job holder will provide administrative support to ensure the safe and secure keeping of prisoners’ files, past and present, and to action requests in a timely manner to aid effective record keeping in line with local procedures. This is a non‑operational job with no line management responsibilities.

Responsibilities

  • Undertake filing on a daily basis to provide effective record keeping in line with local procedures.
  • Request and receive information/records from other establishments.
  • Store records appropriately / forward the back record or abscond record to the requesting establishment in a timely manner.
  • Send, collect and distribute faxes to appropriate staff.
  • Deliver and collect post where appropriate.
  • Maintain the filing system of previous files, moving them to archive and sending oldest archive files for destruction in accordance with required standards (e.g. data protection).
  • Provide administrative assistance in area of work.
  • Maintain accurate filing system for area of work.
  • Respond to queries relating to area of work, redirecting where required.

Behaviours

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Working Arrangements & Further Information

The MoJ offers hybrid working arrangements where business need allows. This role can only be worked in the UK. Hybrid working may not be suitable for all. Arrangements will be discussed and agreed with the successful candidate and subject to regular review.

Benefits

  • Bank, public and privilege holidays: 9 days (66 hours 36 minutes) added to annual leave allowance. Work some public and bank holidays may be required.
  • Pension: Choice of two Civil Service pension schemes.
  • Season ticket advance: eligible after two months’ service.
  • Training and development opportunities: including Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention, Anti‑Bullying Programmes.
  • Security and diversity training and individual induction programme.

Eligibility

  • UK nationals.
  • Nationals of the Republic of Ireland.
  • Nationals of Commonwealth countries with right to work in the UK.
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein, and family members with settled or pre‑settled status.
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status.
  • Individuals with limited leave to remain or indefinite leave to remain eligible to apply for EUSS on or before 31 December 2020.
  • Turkish nationals and certain family members of Turkish nationals with accrued right to work in the Civil Service.

Recruitment and Equality

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. If a candidate believes the recruitment process has breached these principles, they can raise a formal complaint with the Civil Service Commission. We are a Disability Confident employer and encourage reasonable adjustments. Veterans are eligible for the guaranteed interview scheme.

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Posted: June 4th, 2026