About the Role
This role provides person‑centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, the role supports participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training. It combines structured employability support, responsive frontline 121 work and partnership skills, and collaboration with corporate partners across Salford and Eccles sites.
Responsibilities
- Manage a caseload of participants, providing tailored 1:1 employment and skills support.
- Develop action plans, CVs, job search strategies and interview preparation.
- Adapt support to meet diverse and complex participant needs, demonstrating empathy and resilience.
- Signpost and refer participants to internal and external services (housing, mental health, benefits, specialist support).
- Track participant outcomes – engagement, training completion, volunteering, work placements, employment progression – to support internal reporting and funder monitoring.
- Establish and maintain partnerships with local employers, job centres, charities and third‑sector organisations.
- Coordinate referrals and progression pathways into and out of the programme, ensuring safe, structured, meaningful work placements aligned with participants’ goals.
- Maintain accurate documentation, incident forms and risk records.
- Attend required training, supervision, reflective practice sessions and keep up to date with legislation and local statutory provision.
- Monitor and report on progress, adapting support to meet individual needs.
Qualifications and Experience
- Minimum of two years frontline experience supporting adults, including vulnerable individuals.
- Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment or housing instability.
- Experience managing varied caseloads and achieving measurable outcomes with participants.
- Experience building and maintaining partnerships with external organisations, local businesses or employers.
- Understanding of employability pathways, training provision and labour market opportunities.
- Resilient, adaptable, with a flexible enthusiastic approach.
- Knowledge and understanding of safeguarding, health and safety and risk management.
- Good interpersonal skills, including verbal and written communication skills.
- Degree‑level qualification and/or equivalent experience in responsible roles.
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