HR Operating Model Specialist – Senior Manager

Capgemini Invent – HR Transformation Operating Model Specialist

At Capgemini Invent we combine strategy, creativity and science to transform organizations. We are seeking an HR Operating Model Specialist to lead large‑scale HR transformation programmes and shape how people functions deliver high‑quality, efficient, and future‑ready services.

Your Role

You will lead and shape complex, large‑scale HR transformation programmes, translating operating model design ambition into actionable, enterprise‑wide change. The key responsibilities include:

• Design and evolve the HR Operating Model client offering, ensuring it is modern, efficient, and meets clients’ workforce needs.
• Review and optimise end‑to‑end HR processes, identifying opportunities to improve service quality, clarity, governance and cross‑functional alignment.
• Lead diagnostic assessments and organisational design activities using data‑based approaches to inform strategic decisions.
• Partner with HR, digital, finance and operational leaders to drive coherence across roles, capabilities, processes and technologies.
• Support the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across clients’ organisations.
• Contribute to business development (proposals, RFPs, bids, client pitches), internal contributions (campaigns, think‑tanks, whitepapers), and learning & development (training, certifications).

Your Profile

• Strong HR transformation and operating model expertise, with experience designing future‑state structures, processes and governance within complex organisations.
• Skilled in data‑led analysis and problem solving, able to simplify complexity and translate insights into clear recommendations and actionable designs.
• Highly collaborative and influential, confident engaging senior stakeholders, facilitating workshops, and building alignment across diverse teams.
• A proactive, delivery‑focused mindset, demonstrating sound judgement, adaptability, and a passion for improving employee and service‑experience outcomes.

Optional Certifications, Licences or Languages

• Experience within a major consulting firm or industry with a consulting background.
• Proven ability to succeed in a matrixed organisation and to secure support and commitment from peers.
• Experience in proposition building and delivery.

Equal Opportunities and Disability Confidence

We are a Disability Confident Employer (Level 2). We will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

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