Job Title
Technical Support Officer (Planning Validation and Fast Track)
Reference Number
EAC-002622
Salary
Scale 6 £35,520 – £37,692
Advert Closing Date
11/06/2026
Department
Environment and Communities
Location
Civic Centre Site
Contract Type
Permanent
Division
Planning & Growth
Hours Per Week
36
Contract End Date
Not applicable
Interview Date
tbc
Role Overview
Are you passionate about contributing to the growth and success of Enfield? We are seeking a dedicated individual to fill the role of Technical Support Officer within our dynamic Planning Technical Support Team at Enfield Council. This is more than just a job opportunity; it’s your chance to play a significant role in the community and be an integral part of our borough’s development journey.
As a Technical Support Officer, you will be at the forefront of Enfield’s planning and growth services, offering a unique opportunity to embark on a professional career path in planning and planning enforcement. Your work will have a direct impact, providing you with the satisfaction of knowing you are making a real difference.
Responsibilities
- Play a key role in managing a diverse caseload of planning applications, helping to deliver a successful and widely recognised ‘fast track’ planning decisions service
- Be a part of processing over 5000 planning applications annually, including significant projects like Meridian Water, shaping the future of our borough.
- Register planning applications and engage with residents on new development proposals to ensure their voices are heard and considered.
- Deliver specialist technical support, guiding planning applicants through validation and navigating the complexities of permitted development and legislative frameworks.
- Act as a pivotal point of contact for residents, businesses, councillors and colleagues across the council managing a diverse workload of planning enforcement cases, helping to deliver a successful and widely recognised ‘expedient’ planning enforcement service
- Deliver specialised technical services through the Local Land Charges service, providing comprehensive information to support property transactions throughout the borough
- Assist in the planning committee process, ensuring our democratic procedures are well‑supported and informed.
- Help support planning and enforcement decision making through appeal processes.
- Champion service improvements and income generation targets with creativity and strategic thinking.
- Provide customer care that sets the standard for excellence, serving a diverse range of service users with professionalism and empathy.
Qualifications
- Individuals with a zest for life and a passion for the Town Planning sector, ready to bring their A‑game to our support team.
- Communicators who thrive on accurately recording information and offering guidance with confidence and clarity.
- Self‑starters who are motivated to tackle challenges head‑on and deliver results that exceed expectations.
- Team players who understand the importance of performance targets and are adept at using a range of IT standard applications, and specialised planning and land charges systems.
Benefits
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service, plus eight public holidays and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services.
- Health and leisure discounts and tax‑free bikes for work.
- 1 month’s paid sabbatical for registered Social Workers working in Children’s Social Care.
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