We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our mission: We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they’re chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Transcon Department.
Major Duties And Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
- Escalate problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary
- Knowledge of Expeditors’ Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Qualifications
Skills
- Pro‑active, strong organizational skills
- Good computer skills (Excel, Word)
- Fluent in English
- Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to obtain positive results
Behaviours
- Positive and willing to help attitude
- Must have the right to work in the UK
Additional Information
Must be eligible to work in the UK.
Benefits
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
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